TERMS AND CONDITIONS

ACCEPTANCE OF TERMS

This agreement sets forth legally binding terms for your use of Jykisa-Group Sarl. By using the website and services, you agree to be bound by this agreement. If you do not agree to the terms of this agreement, you must not use the website and services. We may modify this agreement from time to time, and such modification shall be effective upon posting on the website. You agree to be bound by any modifications to these terms and conditions when you use the website and the services offered on the website after such modification is posted on the website; therefore, it is important that you review this agreement regularly.

If you are using the services on behalf of your employer or another entity, you represent and warrant that you have full legal authority to bind your organization to these terms. Accordingly, all references in these terms to “you” or “user” shall be deemed to include your organization, except where the context may otherwise require. If you do not have such authority, then you may not use the service on behalf of your organization and you must discontinue all use of the service immediately.

The services are not directed to persons under the age of 18. Jykisa-Group Sarl does not knowingly collect information from persons under the age of 18 or allow them to create an account or access the features of the services on their own. If you are under the age of 18, please do not submit any personal information about yourself to Jykisa-Group Sarl unless you have proper permission from the appropriate parent or legal guardian. It is the responsibility of parents and legal guardians to determine whether any of the content and services offered on the website is appropriate for their children or minors under their guardianship.

Jykisa-Group Sarl may, in its sole discretion, refuse to offer the services to any entity or user and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the service and the website is revoked in such jurisdictions.

The website and services may only be used in compliance with these terms and all applicable local, state, national and international laws, rules and regulations.

By using the website and services, you represent and warrant that you have the full right, power and authority to enter into this agreement and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into this agreement.

NOTIFICATIONS AND NEWSLETTER

By providing Jykisa-Group Sarl with your email address and telephone number, you agree that we may use your email address to send you important notifications and communications about our services, news and special content. If you do not wish to receive these emails, you may opt-out of receiving them by sending us your request through our contact information or by using the "unsubscribe" option in the emails. Opting out may prevent you from receiving emails regarding our services, important news and special content.

JYKISA-GROUP SARL

Jykisa-Group Sarl is the industry-leading transportation and logistics company in the D.R. Congo. As we serve numerous different countries all around the world, our committed workforce continues to expand.

Our professionally trained team of dedicated workers continues to reach new heights within the industry. The higher we push the standards of excellence, the better the customer journey will continue to be.

We are always willing to perform additional services that are outside the scope of our typical offerings. Our team of professionals will listen carefully to your wishes and make sure that we can meet your needs.

The terms and conditions of each service will be established in the respective service contract, which will determine the specifications of the services, the price of the services, the method of payment for the services, the responsibilities and obligations of Jykisa-Group Sarl, among other specifications and terms that must be accepted by the client when accepting and signing the respective service contract.

Some services may include different means of transportation (air, sea, land) that may be provided by third party companies and whose services must be specified in the respective contract and invoice for services. Please note that Jykisa-Group Sarl is not responsible for services provided by third party companies which may include their own terms and conditions.

The user or client can request information about our services and schedule a free consultation through the forms available on the website or can request information through our contact information. Our support team will be attentive and available to answer your questions and concerns.

Jykisa-Group Sarl may cancel any service and may change or discontinue the availability of services any time in its sole discretion. The price of the services will be determined by the services contracted by the client.

Services will be paid through invoices created and sent by Jykisa-Group Sarl according to the services contracted and provided. Services can be paid for through the payment methods available at Jykisa-Group Sarl and included in the respective service contract. Upon processing a transaction, we will issue an electronic receipt which will be sent to the email address you provided to us at the time of contracting our services. The email and transaction receipt may be sent through the payment processor available from Jykisa-Group Sarl.

If you find any inconsistency in your billing, please contact us through our contact information or you can make the claim through the client service of the corresponding payment platform.

If your card is declined, you will receive an error message. No payment will be charged to your card and no order will be processed. There may be a pending transaction on your account until your card issuing bank withdraws the authorization. This usually takes 2 to 5 business days. Your card may be declined for various reasons such as insufficient funds, AVS (Address Verification System) mismatch or you have entered an incorrect security code.

If your payment is declined, you must provide an alternative payment method or provide another card where payment can be charged and processed.

Your payment information will be treated and stored with total security and for the sole purpose of processing the purchase of services. Jykisa-Group Sarl reserves the right to hire any payment platform available on the market, which treats your data for the sole purpose of processing the purchase of services.

DISCLAIMER

By purchasing or engaging the services of Jykisa-Group Sarl, you agree that Jykisa-Group Sarl does not guarantee any profit results, success or failure of the services provided by Jykisa-Group Sarl. Jykisa-Group Sarl is not responsible for any losses or benefits that our clients may suffer or obtain that are directly or directly related to the provision of our services. The client acknowledges that the ultimate success or failure of the services provided by Jykisa-Group Sarl will be the result of each client's particular situation beyond the control of Jykisa-Group Sarl.

By accessing the website and the content available on the website, you accept personal responsibility for the results of using the information available on the content. You agree that Jykisa-Group Sarl has not guaranteed the results of any actions taken, whether or not advised by this website or the content. Jykisa-Group Sarl provides resources and content for informational purposes only. We do not guarantee that the information available on the website is accurate, complete or updated. The content of this website is provided for general information and should not be taken as a professional advice. Any use of the material provided on this website is at your own risk.

USER CONTENT

Some features of the website may allow users to provide information. You retain any copyright or other rights you may have in the content you provide through the website. Jykisa-Group Sarl is not responsible for the accuracy, safety or legality of the content posted on the website by users. The user is solely and exclusively responsible for its content and the consequences of its publication. By providing content and information through the website, the user grants Jykisa-Group Sarl a worldwide, non-exclusive, royalty-free, fully paid right and license to host, store, transfer, display, perform, reproduce and modify the user content for the sole purpose of displaying it through the website and to the general public in the case of our blog comments or to provide our services in the case of content delivered by our clients to provide our services.

COPYRIGHT

All materials on Jykisa-Group Sarl, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by Jykisa-Group Sarl or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all materials on Jykisa-Group Sarl are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without Jykisa-Group Sarl prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize Jykisa-Group Sarl or any part of the material for any purpose other than its intended purposes is strictly prohibited.

COPYRIGHT INFRINGEMENT

Jykisa-Group Sarl will respond to all enquiries, complaints and claims relating to alleged infringement by breach or violation of the provisions contained in international copyright and intellectual property laws and regulations. Jykisa-Group Sarl respects the intellectual property of others and expects users to do the same. If you believe, in good faith, that any material provided on the Jykisa-Group Sarl website infringes your copyright or other intellectual property rights, please submit your request via our contact information, with the following information:

CONFIDENTIAL INFORMATION

Information provided by our clients through our services will be treated as confidential information and will be used solely for the purpose of providing our services properly. Jykisa-Group Sarl will protect such confidential Information from disclosure to third parties by employing the same degree of care used to protect its own confidentiality or proprietary information of similar importance. If necessary to carry out a prospective business relationship, Jykisa-Group Sarl may disclose confidential information received pursuant to our services to employees and/or consultants with a need to know, provided that the consultants are obligated to protect such confidential information from unauthorized use and disclosure. Confidential information shall not be disclosed to any third party without the prior written consent of the client who is the owner of the information.

PERSONAL DATA

Any personal information you submit in connection with the services and use of the website will be used in accordance with our privacy policy. By using the services, you agree that we may collect and store your personal information. Please see our privacy policy.

LICENSE TO USE THE PLATFORM AND SERVICES

Jykisa-Group Sarl grants you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the platform that Jykisa-Group Sarl provides to you as part of the services. This license is for the sole purpose of allowing you to use and enjoy the benefit of the services provided by Jykisa-Group Sarl, in the manner permitted by these terms. You may not copy, modify, distribute, sell or rent any part of our services or the included software, nor may you reverse engineer or attempt to extract the source code of such software, unless such restrictions are prohibited by law or you have our written permission.

You agree not to use the website and services in a negligent, fraudulent or unlawful manner. The user also agrees not to engage in any conduct or action that may damage the image, interests or rights of the Jykisa-Group Sarl website or third parties.

Jykisa-Group Sarl reserves the right to terminate your access immediately, with or without notice, and without liability to you, if Jykisa-Group Sarl believes that you have violated any of these terms or interfered with use of the website or services.

PROHIBITED ACTIVITIES

The content and information available on the website (including, but not limited to, data, information, text, music, sound, photos, graphics, video, maps, icons or other material), as well as the infrastructure used to provide such Content and information, is proprietary to Jykisa-Group Sarl or licensed to the Jykisa-Group Sarl by third parties. For all content other than your content, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software or services obtained from or through the website. In addition, the following activities are prohibited:

DISCLAIMER OF WARRANTIES

Because of the nature of the Internet Jykisa-Group Sarl provides and maintains the website on an "as is", "as available" basis and makes no promise that use of the website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Our website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse Jykisa-Group Sarl for any loss or damage caused as a result.

Jykisa-Group Sarl shall not be liable in any amount for any failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, war or any uncontrollable act of nature.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, Jykisa-Group Sarl excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Jykisa-Group Sarl and Jykisa-Group Sarl shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

ELECTRONIC COMMUNICATIONS

No responsibility will be accepted by Jykisa-Group Sarl for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any Cleaner User, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.

INDEMNIFICATION

You agree to defend and indemnify Jykisa-Group Sarl from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

CHANGES AND TERMINATION

We may modify the website and these terms at any time, at our sole discretion and without notice. You are responsible for keeping yourself informed of these terms. Your continued use of the website constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified, all changes to these terms apply to all users and clients. In addition, we may terminate our agreement with you under these terms at any time by notifying you in writing (including by email) or without notice.

ASSIGNMENT

This agreement and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Jykisa-Group Sarl without restriction.

NO PARTNERSHIP

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Jykisa-Group Sarl as a result of these terms or your use of the services.

INTEGRATION CLAUSE

This agreement together with the privacy policy and any other legal notices published by Jykisa-Group Sarl, shall constitute the entire agreement between you and Jykisa-Group Sarl concerning and governs your use of the website and the services.

DISPUTES

The user agrees that any dispute, claim or controversy arising out of or relating to these terms and conditions, or the breach, termination, enforcement, interpretation or validity thereof or the use of the services, shall be resolved by binding arbitration between the user and Jykisa-Group Sarl, provided that each party retains the right to bring an individual action in a court of competent jurisdiction.

In the event of a dispute arising in connection with the use of the services or the breach of these conditions, the parties agree to submit their dispute to arbitration resolution before a reputable arbitration organization as mutually agreed by the parties and in accordance with applicable commercial arbitration rules.

You agree to initiate a formal dispute proceeding by sending us a communication through our contact information. Jykisa-Group Sarl may choose to send you a written offer after receiving your initial communication. If we offer and send you a settlement offer and you do not accept the offer, or we are unable to resolve your dispute satisfactorily and you wish to continue with the dispute process, you must initiate the dispute resolution process before an accredited arbitration organization and file a separate Demand for Arbitration. Any award rendered by the arbitration tribunal shall be final and conclusive on the parties.

To the fullest extent permitted by law, you agree that you will not file, join or participate in any class action lawsuit in connection with any claim, dispute or controversy that may arise in connection with your use of the website and services.

The courts of the Democratic Republic of Congo, shall have jurisdiction over any dispute, controversy or claim relating to Jykisa-Group Sarl and its business operations. Any such dispute or controversy shall be brought and resolved in the courts of the Democratic Republic of Congo.

FINAL PROVISIONS

Although our services are available internationally, these terms and conditions are governed by the laws of the Democratic Republic of Congo and international customs regulations. Use of the website and services are not authorized in any jurisdiction that does not give effect to all of the provisions of these terms.

Our performance of these terms is subject to existing laws and legal process, and nothing contained in these terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website or information provided to or gathered by us with respect to such use.

If any part of these terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

Any rights not expressly granted herein are reserved.

CONTACT INFORMATION

If you have questions or concerns about these terms, please contact us through our contact forms, our chat or by using the contact information below: